Privacy policy
Privacy Policy
Last updated: July 3, 2026
This Privacy Policy describes how BOARD SPORTS RETAIL PTY LTD collects and uses information for the Zidid online store. Our goal is to keep the process simple and helpful, from browsing through delivery and any after-sale questions.
Order and support information may be used to answer customer questions, verify shipment issues, process return requests, and maintain accurate service records. Clear photos, the checkout email, the item name, and a short explanation help support review issues without unnecessary back-and-forth.
PERSONAL INFORMATION WE COLLECT
Device Information can include IP address, web browser, time zone, browser type, Cookies, page views, search terms, and interaction data. Order Information can include name, billing address, shipping address, payment information, email address, phone number, purchased items, order value, delivery details, and support messages.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use Order Information to fulfill orders placed through the Site, arrange for shipping, process payments, provide invoices and/or order confirmations, communicate with customers, handle returns and refunds, and screen our orders for potential risk or fraud. Order Information is used to fulfill orders, arrange delivery, process payments, send confirmations or invoices, communicate with customers, handle returns and refunds, and screen orders for fraud or risk. Device Information is used for site improvement, checkout protection, marketing review, and store usage analysis.
SHARING YOUR PERSONAL INFORMATION
We use Shopify to power our online store. We also use Google Analytics to help us understand how our customers use the Site. We may share personal information with service providers that help us operate the store, including Shopify, payment processors, shipping carriers, fulfillment partners, fraud prevention providers, analytics services, customer support tools, and professional advisers. We may also disclose information if required by law or to protect our rights, safety, customers, and business operations.
BEHAVIORAL ADVERTISING
We may use personal information to provide targeted advertising or marketing communications that may be of interest to customers. Customers can opt out of targeted advertising through Google Ads Settings at https://www.google.com/settings/ads/anonymous and through the Digital Advertising Alliance opt-out portal at https://optout.aboutads.info/.
YOUR RIGHTS
Depending on location and applicable law, including CCPA, GDPR, and similar privacy laws where applicable, residents may have the right to access, correct, or delete personal information, request portability, restrict certain processing, or object to certain uses of personal information. Requests may be sent to info@zidid.shop. We may need to verify identity before completing a request.
Financial Data Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. We follow all PCI-DSS requirements and implement additional generally accepted industry standards.
This means checkout data is safeguarded using industry-standard encrypted transmission before payment details are handled by Shopify Payments.
Cookies, International Processing, and Retention
Cookies may help operate the cart, remember preferences, measure performance, prevent fraud, and support checkout. Information may be processed by ecommerce, payment, analytics, hosting, and shipping providers outside the customer's location and retained as needed for operations, legal duties, dispute handling, fraud prevention, and policy enforcement.
Children, Third-Party Links, and Updates
The Site is intended for adult customers. We do not knowingly collect personal information from children. Third-party links or services are governed by their own privacy practices. We may update this Privacy Policy to reflect changes in our store, services, or legal requirements.
Contact
Privacy questions may be sent to info@zidid.shop. Business address: 5 BILLABONG PLACE BURLEIGH WATERS, 4220 Australia. Phone: +61480802148. Support hours: Monday-Saturday: 9:00 AM - 5:00 PM PST.